How Print Edit collects, uses and protects information

1. Who we are

Print Edit is an online software service that provides design editing and workflow tools, especially for users preparing graphics for Print on Demand and related digital workflows.

If you have questions about this Privacy Policy, you can contact Print Edit using the contact information provided at the end of this page.

2. Information we collect

Depending on how you use the service, Print Edit may collect information such as:

• Account information, such as email address, login-related details and plan information.
• Authentication information, such as login provider identifiers, account linking information, email verification status, password reset records and authentication-related metadata.
• Billing information, such as subscription status, plan type, billing identifiers and payment-related metadata.
• Subscription information, such as subscription status, renewal dates, cancellation status, billing period information, scheduled plan changes and related subscription records.
• Uploaded content, such as images, project files and outputs created inside the editor.
• Uploaded content, such as images, project files, editor assets, mockup assets, generated outputs, exported files and related workflow data created or processed through the service.
• Usage information, such as actions taken inside the app, feature usage, project activity and related technical events.
• Support information, such as messages sent through email or other support channels.
• Technical information, such as browser type, device-related information, IP-related logs, request logs and error diagnostics.

3. How we use information

Print Edit may use collected information to:

• provide, operate and maintain the service;
• authenticate users and manage accounts;
• process subscriptions, billing and account-related actions;
• store, process and return user-generated outputs inside the editor workflow;
• improve product usability, reliability, speed and security;
• monitor abuse, fraud, misuse or suspicious activity;
• respond to support requests and product inquiries;
• comply with legal, financial and regulatory obligations.

Uploaded images, masks, project files, generated outputs, mockup assets, and related editor data may be processed by Print Edit and by third-party infrastructure or AI processing providers when needed to provide features such as upscaling, background removal, Magic Eraser, mockup generation, rendering, storage, and export.

When users choose to authenticate through third-party providers such as Google or GitHub, Print Edit may receive account-related information made available by those providers, such as email address, account identifiers, profile information, and authentication-related metadata.

Print Edit may use email delivery services to send account-related messages, including email verification, password reset links, billing-related messages, security notices, and important service communications.

Information may be transferred to, stored by, or processed through third-party service providers, infrastructure providers, hosting providers, payment processors, authentication providers, AI processing providers, and related technical systems where necessary to operate the service.

4. Payments and Stripe

Print Edit uses Stripe and related billing services to handle subscription payments, billing actions, invoices, payment methods and related financial workflows.

Payment card details are not intended to be stored directly by Print Edit in normal subscription flow. Payment handling is processed through Stripe-hosted billing and checkout infrastructure.

Stripe may collect and process payment-related data according to Stripe’s own policies and legal obligations. Users should also review Stripe’s privacy information when using billing-related features.

Print Edit may store limited billing-related records, including Stripe customer identifiers, subscription identifiers, subscription status, renewal dates, cancellation status, invoice references, and related billing metadata needed to operate subscription features and account access.

5. Cookies and analytics

Print Edit may use cookies, local storage, session storage or similar browser technologies to keep users logged in, maintain editor state, remember preferences, support account-related flows and improve product experience.

Browser storage may be used to remember editor sessions, project state, uploaded task lists, interface preferences, theme choices, account session mirrors, and similar product settings stored locally on the user’s device.

Print Edit may also collect basic analytics and usage information to understand how pages and features are used, improve conversion paths, detect technical issues and optimize product workflow.

Analytics information may include page visits, feature usage, navigation activity, device and browser information, approximate location derived from technical data, referral information, timestamps, and related technical metrics used to improve the service and maintain security.

Print Edit does not currently use third-party advertising pixels or third-party analytics services such as Google Analytics, Meta Pixel, Microsoft Clarity, Hotjar, Pinterest Tag, or similar tracking tools.

6. Data retention

Print Edit may retain information for as long as needed to operate the service, provide account functionality, maintain subscription history, resolve disputes, support legitimate business operations and meet legal obligations.

Retention periods may vary depending on account status, billing history, project storage rules, security needs and technical requirements.

Uploaded files, generated outputs, projects, mockup assets, session data, and related content may be automatically deleted after applicable retention periods, storage limits, account deletion requests, plan restrictions, or operational requirements.

7. User rights

Depending on applicable law and location, users may have rights related to access, correction, deletion or restriction of certain personal information.

Users who want to request help regarding their information may contact Print Edit directly. Reasonable steps may be required to verify identity before acting on certain requests.

Subject to applicable law, users may request access to certain personal information, correction of inaccurate information, deletion of eligible information, or assistance regarding account-related privacy requests.

Requests to delete an account or personal information may be subject to verification procedures, legal obligations, fraud prevention requirements, security requirements, billing records retention requirements, and other legitimate operational needs.

8. Security

Print Edit takes reasonable steps to protect account, billing and technical information against unauthorized access, misuse or disclosure. However, no online service can guarantee absolute security.

Users should also take reasonable precautions, including using strong passwords and protecting access to their devices and accounts.

While Print Edit takes reasonable measures to protect information, no method of electronic transmission, storage, or online service can be guaranteed to be completely secure. Users provide and store information at their own risk.

Access to personal information may be limited to authorized personnel, service providers, infrastructure providers, and technical systems that require such access to operate, secure, maintain, or support the service.

9. Children’s privacy

Print Edit is not intended for children under the age of 13. If you believe that a child has provided personal information through the service without appropriate permission, please contact Print Edit so the issue can be reviewed.

10. Policy updates

Print Edit may update this Privacy Policy from time to time to reflect product changes, legal requirements, security needs or billing-related updates.

The latest version published on this page should be treated as the current version.

Continued use of Print Edit after updates become effective may constitute acceptance of the revised Privacy Policy.